Advertiser Agreement

Payment, creative and flight

The full displayed amount is charged first; nothing is fulfilled until payment clears, creative is approved and required host review is complete. Digital flights run from eligible go-live dates; print flights start when installation is verified, not when the order is paid or shipped. Print flights are 2 or 4 weeks, normally 4. The about 5–7-day print estimate is not a guaranteed delivery date. Every creative needs review before it goes live and hosts can decline it.

Three print options

We print it: you pay the placement, Marquee fee, print and shipping. Marquee coordinates the printer and shipment to the host and handles a printing error it caused. Print with Canva: you pay placement and fee only and are responsible for selecting the correct Canva product/size/material, ordering, paying and shipping it. A guide is provided, not a live Canva API import. Print it yourself: you pay placement and fee only; you or your chosen shop are responsible for production quality, print costs and delivery.

For Canva and self-print, use the final approved PDF/PNG, exact specifications and unchanged QR code. The host's business shipping address is available only after payment. Enter carrier/tracking and keep proof of delivery. Missing tracking after 3 days is flagged. Regardless of option, the host's verified installation starts the flight and you have 48 hours after verification to flag the photo for review.

Refunds and credits

A host decline before printing means a full refund and no print send. A failed placement may receive a prorated refund. Once an order is sent to print, its production/shipping costs are not refundable unless the error is ours; this does not erase a remedy for a failed placement or mandatory legal rights. See the Refund Policy. Manual refunds are recorded for staff processing; only a completed Stripe refund means money has been returned to a card.

First-campaign matching credit is earned after a real settled charge and can discount a later eligible booking. It is nontransferable, noncash and has no cash value. The intended promotion is one per business with a 12-month expiry; automatic business-level deduplication and expiry are not yet enforced for every issued credit. Any expiry actually attached to a credit governs its use, and we will not retroactively shorten an existing credit without notice. The match cap and credit available are displayed; refunds or abuse may reverse the credit. We never front your first charge.

Results and rights

You must have rights to your creative and substantiate claims. Plays, foot-traffic estimates, scans and reported redemptions measure different things and are not guaranteed sales, impressions or return on investment. Obtain permission before future email/text marketing; an offer-specific contact submission is not blanket marketing permission.